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Privacy Policy

This Privacy Policy explains how Steve Altman Psychotherapy collects, uses, and protects your personal information when you use this website or contact me for therapy services.

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By using this website or corresponding with me, you agree to this Privacy Policy.

1. Who I Am

Steve Altman Psychotherapy provides psychotherapy and counselling services online and in person in Colindale, North West London.


Email: steve@stevealtmanpsychotherapy.co.uk
Website: www.stevealtmanpsychotherapy.co.uk

2. Information I Collect

I may collect and store personal information such as:

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  • Name, email address, and phone number (when you make contact or submit a form)

  • Any information you voluntarily share in your message or enquiry

  • Technical data (for example, IP address, browser type, and pages visited) through standard analytics tools

3. How Your Information Is Used

Your information may be used to:

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  • Respond to enquiries and provide therapy sessions

  • Maintain secure records as required by professional and legal standards

  • Improve the website and user experience

  • Share information about services or updates if you have opted in to receive them

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I will never sell or rent your personal data to any third party.

4. Lawful Basis for Processing

Your data is processed under one or more of the following legal bases:

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  • Your consent (for example, when you contact me through a form)

  • Contractual necessity (to provide therapy services)

  • Legal obligation (to maintain appropriate records as required by professional regulators)

  • Legitimate interest (to manage my business responsibly and securely)

5. Data Retention

Personal data is retained only as long as necessary for the purpose for which it was collected, in line with legal and professional requirements.


Emails and contact details are reviewed periodically and deleted when no longer required.

6. Data Security

All personal information is stored securely.
No method of transmission or storage is completely secure, but I take reasonable steps to protect your data through encryption, password protection, and secure devices.

7. Your Rights

Under UK GDPR you have the right to:

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  • Access the personal data I hold about you

  • Request correction or deletion of your data

  • Withdraw consent (where applicable)

  • Lodge a complaint with the ICO (Information Commissioner’s Office) if you believe your data has been misused

8. Cookies & Analytics

This website may use cookies or analytics tools to understand general site traffic and performance.
You can adjust your browser settings to refuse cookies if you prefer.

9. Links to Other Websites

This site may include links to external sites. I am not responsible for their content or privacy practices.

10. Updates to This Policy

This Privacy Policy may be updated periodically to reflect legal or operational changes.


Any updates will be posted on this page with a revised date.

Contact

For any questions about this Privacy Policy or how your data is handled, please contact:
steve@stevealtmanpsychotherapy.co.uk

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